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What is Your Care Rating?

Your Care Rating has been established so that all residents living within a care home are given the opportunity to provide views and feedback via an independent, confidential and standardised survey.

The survey is conducted by leading market research organisation, Ipsos MORI. It covers care homes that primarily serve older people (aged 65+). However, where younger adults live in such care homes, they are also included. The survey covers England, Scotland, Wales and Northern Ireland.

The purpose of Your Care Rating is to:

  • Give care home residents a voice
  • Promote continuous quality improvement in the care sector
  • Provide an authoritative source of information for existing and prospective customers and other stakeholders

This year, Your Care Rating has also published results of the survey of family and friends of residents living in care homes, for the first time. A group of providers participating in the survey of residents is also taking part in this important new development of Your Care Rating. 

Your Care Rating Limited, is a 'not for profit' organisation, and any surpluses will be retained and used to further its aims and objectives. Your Care Rating has been developed with the support of National Care Forum (NCF) and Care England.