Care Provider Login
what customers say

Barford Court

157 Kingsway
Hove
East Sussex
BN3 4GR
2016/17 Residents Score: 863
2016/17 Family and Friends Score: 793
2017/18 Residents Overall Survey Score
807
1000
top YCR score
1000
average score
878
this score
807
lowest score
634
2017/18 Family and Friends Overall Survey Score
859
1000
top YCR score
986
this score
859
average score
836
lowest score
648

Residents' theme scores

Staff and care
The care which staff give – capability; availability; treating residents individually with kindness, dignity, respect and sensitivity; having time to talk to residents. Access to medical professionals and follow up of concerns and complaints
777
Staff and care
1000
top score
1000
average score
877
this score
777
lowest score
627
Home comforts
The quality and choice of food, quality of the laundry service, cleanliness and tidiness of the home
795
Home comforts
1000
top score
1000
average score
855
this score
795
lowest score
485
Having a say
Access to home manager/ senior managers who will listen, having a real say in care provided, choice about bed time and wake up time and easy access to a garden/ external space
811
Having a say
1000
top score
1000
average score
863
this score
811
lowest score
544
Quality of life
Having visits when wanted, residents having their possessions around them, taking part in hobbies and activities, privacy is respected and the home feels safe and secure
888
Quality of life
1000
top score
1000
average score
929
this score
888
lowest score
609

Family and Friends' theme scores

Staff and care
The care which staff give – capability; availability; treating residents individually with kindness, dignity, respect and sensitivity; having time to talk to residents. Access to medical professionals and follow up of concerns and complaints
841
Staff and care
1000
top score
993
this score
841
average score
811
lowest score
566
Home comforts
The quality and choice of food, quality of the laundry service, cleanliness and tidiness of the home
794
Home comforts
1000
top score
971
average score
810
this score
794
lowest score
578
Having a say
Access to home manager/ senior managers who will listen, having a real say in care provided, choice about bed time and wake up time and easy access to a garden/ external space
901
Having a say
1000
top score
991
this score
901
average score
847
lowest score
637
Quality of life
Having visits when wanted, residents having their possessions around them, taking part in hobbies and activities, privacy is respected and the home feels safe and secure
933
Quality of life
1000
top score
1000
this score
933
average score
898
lowest score
733