Sussex Grange Residential Care Home
14 Vincent Road
Selsey
Chichester
West Sussex
PO20 9DH
Website:
http://www.sussexgrange.co.uk
http://www.sussexgrange.co.uk

2016/17 Residents Score: 937
2017/18 Residents
Overall Survey Score
i
929
1000
top YCR score
1000
this score
929
average score
878
lowest score
634
Residents' theme scores
Staff and care
i
The care which staff give – capability; availability; treating residents individually with kindness, dignity, respect and sensitivity; having time to talk to residents. Access to medical professionals and follow up of concerns and complaints
i
929
Staff and care
1000
top score
1000
this score
929
average score
877
lowest score
627
Home comforts
i
The quality and choice of food, quality of the laundry service, cleanliness and tidiness of the home
i
937
Home comforts
1000
top score
1000
this score
937
average score
855
lowest score
485
Having a say
i
Access to home manager/ senior managers who will listen, having a real say in care provided, choice about bed time and wake up time and easy access to a garden/ external space
i
892
Having a say
1000
top score
1000
this score
892
average score
863
lowest score
544
Quality of life
i
Having visits when wanted, residents having their possessions around them, taking part in hobbies and activities, privacy is respected and the home feels safe and secure
i
960
Quality of life
1000
top score
1000
this score
960
average score
929
lowest score
609