Your Care Rating forms the largest and most authoritative surveys of care home residents and their family members & friends in the UK.
It has been developed with the input of providers, care homes and residents, with the support of the National Care Forum and Care England.
The purpose of Your Care Rating is to:
- Robustly measure the opinions of care home residents and their family & friends
- Promote transparency and quality improvement in the sector
- Provide a sector-led and independent source of information for customers and other stakeholders.
The two surveys are conducted by independent market research organisation Ipsos MORI. The survey mainstage takes place in Autumn/Winter each year.
Participating providers benefit from care home and provider level results displayed alongside composite benchmarking data, via a range of
2018/19 will mark the eighth year of the Your Care Rating survey of residents, and the fifth year of the survey of family members and friends of residents.