Care Provider Login
what customers say

Avonleigh Gardens

Clyde Street
Oldham
Lancashire
OL1 4HT
Telephone: 02920 548920
2017/18 Residents Score: 807
2018/19 Residents Overall Survey Score
853
1000
top YCR score
998
average score
882
this score
853
lowest score
576
2018/19 Family and Friends Overall Survey Score
723
1000
top YCR score
987
average score
842
this score
723
lowest score
659

Residents' theme scores

Staff and care
The care which staff give – capability; availability; treating residents individually with kindness, dignity, respect and sensitivity; having time to talk to residents. Access to medical professionals and follow up of concerns and complaints
852
Staff and care
1000
top score
1000
average score
881
this score
852
lowest score
658
Home comforts
The quality and choice of food, quality of the laundry service, cleanliness and tidiness of the home
803
Home comforts
1000
top score
1000
average score
856
this score
803
lowest score
404
Having a say
Access to home manager/ senior managers who will listen, having a real say in care provided, choice about bed time and wake up time and easy access to a garden/ external space
842
Having a say
1000
top score
1000
average score
871
this score
842
lowest score
403
Quality of life
Having visits when wanted, residents having their possessions around them, taking part in hobbies and activities, privacy is respected and the home feels safe and secure
932
Quality of life
1000
top score
1000
this score
932
average score
930
lowest score
713

Family and Friends' theme scores

Staff and care
The care which staff give – capability; availability; treating residents individually with kindness, dignity, respect and sensitivity; having time to talk to residents. Access to medical professionals and follow up of concerns and complaints
547
Staff and care
1000
top score
1000
average score
821
lowest score
578
this score
547
Home comforts
The quality and choice of food, quality of the laundry service, cleanliness and tidiness of the home
705
Home comforts
1000
top score
1000
average score
811
this score
705
lowest score
576
Having a say
Access to home manager/ senior managers who will listen, having a real say in care provided, choice about bed time and wake up time and easy access to a garden/ external space
721
Having a say
1000
top score
993
average score
851
this score
721
lowest score
647
Quality of life
Having visits when wanted, residents having their possessions around them, taking part in hobbies and activities, privacy is respected and the home feels safe and secure
841
Quality of life
1000
top score
1000
average score
903
this score
841
lowest score
773