Care Provider Login
what customers say

Beechville

653 Chorley New Road
Lostock
Bolton
Lancashire
BL6 4AG
Telephone: 02920 548920
2017/18 Residents Score: 886
2018/19 Residents Overall Survey Score
868
1000
top YCR score
998
average score
882
this score
868
lowest score
576
2018/19 Family and Friends Overall Survey Score
841
1000
top YCR score
987
average score
842
this score
841
lowest score
659

Residents' theme scores

Staff and care
The care which staff give – capability; availability; treating residents individually with kindness, dignity, respect and sensitivity; having time to talk to residents. Access to medical professionals and follow up of concerns and complaints
856
Staff and care
1000
top score
1000
average score
881
this score
856
lowest score
658
Home comforts
The quality and choice of food, quality of the laundry service, cleanliness and tidiness of the home
882
Home comforts
1000
top score
1000
this score
882
average score
856
lowest score
404
Having a say
Access to home manager/ senior managers who will listen, having a real say in care provided, choice about bed time and wake up time and easy access to a garden/ external space
820
Having a say
1000
top score
1000
average score
871
this score
820
lowest score
403
Quality of life
Having visits when wanted, residents having their possessions around them, taking part in hobbies and activities, privacy is respected and the home feels safe and secure
931
Quality of life
1000
top score
1000
this score
931
average score
930
lowest score
713

Family and Friends' theme scores

Staff and care
The care which staff give – capability; availability; treating residents individually with kindness, dignity, respect and sensitivity; having time to talk to residents. Access to medical professionals and follow up of concerns and complaints
807
Staff and care
1000
top score
1000
average score
821
this score
807
lowest score
578
Home comforts
The quality and choice of food, quality of the laundry service, cleanliness and tidiness of the home
793
Home comforts
1000
top score
1000
average score
811
this score
793
lowest score
576
Having a say
Access to home manager/ senior managers who will listen, having a real say in care provided, choice about bed time and wake up time and easy access to a garden/ external space
857
Having a say
1000
top score
993
this score
857
average score
851
lowest score
647
Quality of life
Having visits when wanted, residents having their possessions around them, taking part in hobbies and activities, privacy is respected and the home feels safe and secure
904
Quality of life
1000
top score
1000
this score
904
average score
903
lowest score
773