Your Care Rating has been established so that all residents living within a care home are given the opportunity to provide views and feedback via an independent, confidential and standardised annual survey.
The survey is conducted by leading market research organisation, Ipsos Mori. It covers care homes that primarily serve older people (aged 65+). However, where younger adults live in such care homes, they are also included. The survey covers England, Scotland, Wales and Northern Ireland.
The purpose of Your Care Rating is to:- Give care home residents a voice
- Champion continuous quality improvement in the care sector
- Provide an authoritative source of information for existing and prospective customers and other stakeholders